Dear Fellow Enthusiast,

At Books Store (bookcollectshop.com), your privacy is as important to us as that rare first edition or long-sought puzzle is to you. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy outlines our practices to ensure your journey with us remains secure, trustworthy, and enjoyable.

1. Information We Collect

To provide you with a seamless and personalised experience, we collect the following types of information:

  • Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details (Visa, MasterCard, JCB) or PayPal account information, processed securely through encrypted gateways. We do not store full payment details on our servers.
  • Transaction Data: Details about purchases you make, including items, order history, and shipping preferences.
  • Technical Data: IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.
  • Communication Data: Correspondence with our customer service team (e.g., emails to [email protected]).

2. How We Use Your Information

We use your data to enhance your experience and serve you better:

  • Process orders, payments, and deliveries for our global community (excluding Asia and certain remote areas).
  • Provide customer support and respond to inquiries.
  • Improve our website, product offerings, and user experience.
  • Send updates about new arrivals, promotions, or curated collections (only with your consent).
  • Ensure security and prevent fraud.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information. We may share data with:

  • Service Providers: Trusted partners (e.g., payment processors like PayPal, shipping carriers) who assist in operations, under strict confidentiality agreements.
  • Legal Obligations: If required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger or acquisition, with notice to you.

4. Data Storage and Security

Your data is stored securely on encrypted servers, with access limited to authorised personnel. We implement robust measures—including SSL encryption for transactions—to protect against unauthorised access, alteration, or disclosure. While we strive for the highest security, no method is entirely foolproof; we continuously update our practices to safeguard your information.

5. Your Rights

As a valued customer, you have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Restrict or object to data processing, where applicable by law.
  • Lodge a complaint with data protection authorities.

To exercise these rights, contact us at [email protected]. We will respond promptly, in line with regulations like the GDPR and Australian Privacy Act.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience—for example, to remember your preferences and analyse site traffic. You can manage cookie settings through your browser, though disabling them may affect website functionality.

7. Changes to This Policy

We may update this policy periodically to reflect changes in practices or regulations. The latest version will always be posted here, with the effective date noted.

8. Contact Us

If you have questions about this Privacy Policy or your data, reach out to our friendly team at [email protected], or by post at:

Books Store
91 Berambing Crescent
BLACKETT, AU 2770

Thank you for trusting Books Store with your privacy and your passion for stories, games, and collectibles.

Warmly,
The Books Store Team