Welcome to Books Store! These Terms and Conditions govern your use of our website located at bookcollectshop.com and your purchases from our collection of literary treasures, board games, and unique collectibles.

By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. User Responsibilities and Account Terms

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the website only for lawful purposes and in accordance with these terms
  • Be responsible for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activities.

2. Products and Services Description

Books Store offers:

  • A curated selection of books across various genres including fiction, biography, arts, and more
  • Board games and puzzles for entertainment and educational purposes
  • Unique collectibles and memorabilia for enthusiasts
  • Apparel and clothing items related to literary and popular culture themes

Product Availability: All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

Product Descriptions: We strive to accurately describe our products, including any flaws in collectible items. However, we do not warrant that descriptions are entirely error-free.

Pricing: All prices are in Australian Dollars (A$) and subject to change without notice.

3. Order and Payment Terms

Order Process:

  1. Adding items to your cart does not reserve the items—availability is confirmed upon order completion
  2. You will receive an order confirmation email once your purchase is complete
  3. We process orders within 1-2 business days after payment confirmation

Payment Methods: We accept Visa, MasterCard, JCB, and PayPal.

Shipping:

  • We ship worldwide excluding some remote regions and parts of Asia
  • Standard shipping (A$12.95) via DHL or FedEx: 10-15 business days after dispatch
  • Free shipping on orders over A$50 via EMS: 15-25 business days after dispatch
  • Delivery times are estimates and not guaranteed due to factors beyond our control

Customs and Import Duties: International customers are responsible for any customs fees, import duties, or taxes imposed by their country.

4. Returns, Refunds and Exchanges

We want you to be completely satisfied with your purchase. Please review our return policy:

Return Eligibility:

  • Returns accepted within 15 days of receipt
  • Items must be in original, unused condition with all packaging and documentation
  • Original receipt or proof of purchase required

Non-Returnable Items:

  • Collectibles marked “final sale” or “as-is”
  • Opened board games or puzzles (for hygiene reasons)
  • Digital content or downloadable material
  • Used, damaged, or altered items

Return Process:

  1. Contact our customer service at [email protected] within 15 days
  2. Provide your order number and reason for return
  3. We will provide Return Authorization and instructions
  4. Ship items to: Books Store Returns, 91 Berambing Crescent, BLACKETT, AU 2770 Australia

Refunds: Approved refunds will be processed to your original payment method within 5-7 business days after we receive and inspect the returned item.

Exchanges: For approved exchanges, we will ship your replacement within 1-2 business days of processing your return.

Important: Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item). We recommend using trackable shipping with insurance as we cannot be responsible for items lost or damaged in return transit.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Books Store or our suppliers and protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

The Books Store name, logo, and all related names, logos, product and service names are trademarks of Books Store or its affiliates.

6. Limitation of Liability

Books Store will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our website or services
  • Any products purchased through our website
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on our website
  • Any other matter relating to our services

Our maximum liability to you for any claim related to these terms or your use of our website shall not exceed the amount you paid for the product(s) in question.

7. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Australia and the state of New South Wales.

Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts located in New South Wales, Australia.

8. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website.

Your continued use of our website after any changes constitutes acceptance of the modified terms.

9. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: [email protected]

Address: Books Store, 91 Berambing Crescent, BLACKETT, AU 2770 Australia

Thank you for taking the time to review our Terms and Conditions. We value your trust and look forward to helping you build your perfect collection.

Warmly,
The Books Store Team